Submitting your complaint...
Lao Brewery
Customer Care
EN
ລາວ
Customer Care Center
We value your feedback and are committed to providing exceptional service
Please fill out this form to submit your complaint or feedback. We will respond within 24-48 hours.
Submit Your Complaint
1
Complaint Details
Complaint Description
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/2000 characters
Please provide as much detail as possible to help us resolve your issue effectively.
2
Product Information
Is the problem with the actual drink or the packaging?
Select Pack Type...
Drink
Packaging
Product Segment
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Beer
Cider
CSD
Energy Drink
Snack
Water
Wine
Product Brand
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What container of the beverage?
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Bottle
Can
Keg
Pack
PET
Post Mix
Premix
Other
Product Size
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Production Date
Date Code Location:
Please look for the date code from the package. The complete date code is located on the bottom of cans, on below back label of bottles, near the neck or shoulder of PETs, and on the side of cartons and keg. Provide all letter and number of date code.
Examples:
• Production date: MFG100124 0632 11
• Best before date: BBE070325 1740 12
3
Purchase Information
Purchase Location
Purchase Date
4
Contact Information
Customer Name
Email Address
Phone Number
Country
Select Country...
🇱🇦 Lao PDR
🇦🇺 Australia
🇰🇭 Cambodia
🇨🇦 Canada
🇨🇳 China
🇫🇷 France
🇮🇩 Indonesia
🇯🇵 Japan
🇰🇷 South Korea
🇲🇲 Myanmar
🇸🇪 Sweden
🇹🇭 Thailand
🇬🇧 United Kingdom
🇺🇸 United States
🇻🇳 Vietnam
🇧🇳 Brunei
🇲🇾 Malaysia
🇵🇭 Philippines
🇸🇬 Singapore
🇹🇱 East Timor
Other
Address
5
Evidence & Attachments
I have a product sample
Upload Photos/Evidence
Attachments
Upload clear photos of the product, packaging, or any evidence related to your complaint. Maximum 5MB per file. Supported formats: JPG, PNG, GIF, WebP.
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